![]() It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. Make sure you don't repeat the mistake that led you to install the malware. If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions. If Safari crashes on launch, skip that step and come back to it after you've done everything else. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. One of the steps in the article is to remove malicious Safari extensions. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.īack up all data before making any changes. It's been reported that some variants of the "VSearch" malware block access to the page. Follow the instructions on this Apple Support page to remove it. ![]() ![]() You may have installed one or more of the common types of ad-injection malware. There is no need to download anything to solve this problem.
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June 2023
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